eColls™ is a digital first in the credit management industry where customers can create arrangements and make payments without any added costs or fees. It allows the customer to update his/her personal information, log their queries, make arrangements and choose from an array of payment options and then get rewarded.
Tenants were asking us for a digital payment option that they can use when they get their invoice on a monthly basis. We came across eColls™, we explained our situation and within a week we had a solution for our tenants. Our tenants now – click, view, pay and get rewarded on a monthly basis. Our lease renewals have increased and payments are received a lot sooner after invoice. Thank you eColls™!
“Since implementing eColls rewards we have seen a definite increase in the willingness of our clients to make some form of payment commitment to GetBucks. Since launching the programme in conjunction with the electronic payment channels we have seen a 300% week on week increase on cash collected through the channel supported by the rewards” says Mark Young CEO of GetBucks South Africa. “It has also supported our drive for contactless payment channels to help reduce the risk for our customers during the Covid-19 pandemic.” concludes Mark